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NHTSA complaint #11434675

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

LATCHES/LOCKS/LINKAGES

Dates

Incident: 09/26/2021
Filed: 09/28/2021

Owner complaint summary

The contact owns a 2021 Hyundai Tucson. The contact stated that her right-hand thumb was jammed between the front driver's side door. The contact had to insert the fob key into the door's keyhole in order to open the door since the unlock button on the key fob and door button could not unlock to open the door. Medical attention was received for injuries sustained with a broken right-hand thumb and a 2-inch laceration. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 4,844.

1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11434675). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11434675)Back to reports

Official record ID (ODI): 11434675. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.