Verified government source

NHTSA complaint #11436721

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 PORSCHE MACAN

Manufacturer

Porsche Cars North America, Inc.

Components

SERVICE BRAKES

Dates

Incident: 10/10/2021
Filed: 10/13/2021

Owner complaint summary

I wrote earlier today but now I found out the Porsche Cayenne and Porsche 911 all have safety feature lacking in the new macan - if u try to reverse with the engine off a message will come on that says to turn on the engine and engage the gear. The macan can reverse with no engine on and then you have no brakes and no power steering . There is a small window of one attempt according to Porsche to use the brakes but you would need to be a strong large man to accomplish the amount of effort required per the dealership - this was not reviewed at the time of purchase .. it seems this safety feature has been around for at least a decade and I am not sure why the macan hasn’t upgraded this important feature or let the customers know in advance We have $5,000 of damage to the car We have $5000 of damage to the house and we will be without a car for 4-8 weeks depending on if parts are here or in Germany

Crash reported
This is an owner complaint filed with NHTSA (ODI #11436721). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11436721. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.