Verified government source

NHTSA complaint #11438166

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 TESLA MODEL 3

Manufacturer

Tesla, Inc.

Components

LANE DEPARTURE

Dates

Incident: 10/25/2021
Filed: 10/26/2021

Owner complaint summary

The lane departure assistance in my car was malfunctioning. Yes it is available for inspection if you would like. Today I.e. 10/25/2021, I was driving manually on Interstate 5. The car wasn’t on autopilot or cruise control. I was trying to merge into right lane and had my right turn signal on and made sure there was no one in my blind spot. As I was merging there was a warning signal and message displayed on the screen that read something like- lane departing corrective steering applied. The car was trying to pull me back into the lane I was departing from and it was applying sudden brakes to slow me down. I had to apply lot of force to the steering wheel to pull the car into the lane I was trying to merge. It was rush hour traffic and the cars around me were going pretty fast. It was a really dangerous situation and there could have been a big collision if I didn’t apply that force to bring the car into the right lane. There were no warning signs leading up to what happened today. But there was some malfunctioning in my car previously when the car just stopped without any warning on the ramp to my driveway. It’s a steep ramp and the car stopped all of a sudden and would not move. I contacted Tesla service about this and no action was taken whatsoever. I am really concerned about the safety of myself and the drivers around me not knowing what kind of bugs are going to come up in the future. Please take some action to make Tesla responsible for this.

This is an owner complaint filed with NHTSA (ODI #11438166). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11438166. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.