Verified government source

NHTSA complaint #11438722

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 SUBARU OUTBACK

Manufacturer

Subaru of America, Inc.

Components

EXTERIOR LIGHTING

Dates

Incident: 09/30/2021
Filed: 10/30/2021

Owner complaint summary

2019 Outback Premium bought Bought May 2019. When I bought the car and for at least 6 months or more the headlight produced nice white light and I could see the road clearly. During this period the car was driven before sunrise and no issues with light emission. Driving the car today on the same roads at same time in morning road visibility is extremely poor. After the first 6 months I only drove while sunlight was present. Last month I drove the car once at night and thought "strange, the lights look dark and the street is not very bright." Then two weeks later I took a trip and stayed at a place that had few street lights. The first night I drove at night I could barely see 20 feet in front of me. Even when I turned on the high beams I still could not see. I notice when I pull behind a car or my lights shine on a stop sign the light looks orange/brownish. I brought it to the dealer today and the said the battery was good and the light output was "legal". They said they put in a new bulb to compare and said the light output was essentially the same. So according to them there is nothing wrong and nothing to do. The covers on my lights appear to be clear and clean.

This is an owner complaint filed with NHTSA (ODI #11438722). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11438722. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.