Verified government source

NHTSA complaint #11439414

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

AIR BAGS

Dates

Incident: 10/21/2021
Filed: 11/04/2021

Owner complaint summary

The contact owns a 2020 Buick Envision. The contact stated while driving approximately 35 mph when the contact was struck by a semi-trailer which resulted in the side air bag not deploying. A police report was taken the contact sustained broken ribs on the left side and sought medical treatment. The vehicle was towed to a tow lot and then towed to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. Consumer contacted the manufacturer and was told no evidence of the airbags not deploying properly.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11439414). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11439414. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.