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NHTSA complaint #11440147

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

UNKNOWN OR OTHER

Dates

Incident: 07/26/2021
Filed: 11/11/2021

Owner complaint summary

The component or system that failed and malfunctioned, is the air conditioning drain hose that leaked water into the bottom of the inside of the car, causing extensive damage to the rugs, padding, soundproof insulation, and damage to the metal frame of the bottom of the car. Corrosion of the electrical system. The safety was at risk due to the sickening mildew swampy odor coming from inside the car from an accumulation of stagnant water. It caused me headaches, sinus infections, and aggravated my asthma. Yes, Toyota dealership and SERV PRO and independent lab. Yes, the vehicle component has been inspected by the Insurance company and dealership and SERV PRO, and independent Lab. Yes, there were warnings and symptoms of the problem which appeared less than a year after the new 2020 Toyota camry was bought.

This is an owner complaint filed with NHTSA (ODI #11440147). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11440147)Back to reports

Official record ID (ODI): 11440147. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.