Verified government source

NHTSA complaint #11442183

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

ELECTRICAL SYSTEM,SEATS

Dates

Incident: 12/01/2020
Filed: 11/30/2021

Owner complaint summary

The contact owns a 2020 Lincoln Navigator. The contact stated while driving at various speeds, the passenger’s side seat would move forward and backward without warning. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 500.

This is an owner complaint filed with NHTSA (ODI #11442183). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11442183. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.