Verified government source

NHTSA complaint #11447100

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 SUBARU OUTBACK

Manufacturer

Subaru of America, Inc.

Components

VISIBILITY/WIPER

Dates

Incident: 01/04/2022
Filed: 01/11/2022

Owner complaint summary

The component that has failed twice is the windshield. They current windshield is available for inspection but not the first. In fact, I am taking it my Subaru dealer tomorrow so they can look at it. This is the second windshield in 13 months that has failed. The first one became heavily pitted across the entire windshield. This one has a crack starting from the passenger side, 2/3 of the way up and then continues 1/3 of the way towards the driver. I do not recall any impact on the windshield prior to the crack occurring. I am concerned about the frequency of this model's windshield issues and whether it can stay intact. As noted above, this problem has happened twice for me. I posted my concerns on Reddit to see if other owners of this vehicle are having issues and I have received numerous responses that others are also having quality issues and those issues are similar to mine. There was no warning prior to the issues with my windshield. It is interesting to note that Subaru had a class action lawsuit against them just a few years ago related to this very same issue with the windshields. I am concerned that the windshield issues have not been adequately addressed.

This is an owner complaint filed with NHTSA (ODI #11447100). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11447100. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.