Verified government source

NHTSA complaint #11447865

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 SUBARU FORESTER

Manufacturer

Subaru of America, Inc.

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Dates

Incident: 01/14/2022
Filed: 01/18/2022

Owner complaint summary

Frequent battery dying problem in 2020 Subaru Forester from Grayson Subaru, Knoxville, TN I am a 67 year old woman who does much scientific research in remote places alone at night. During the day, I manage 3 farms 100 miles apart. I am constantly opening and closing gates, getting out briefly to check livestock and fix fences. If my keys are left in the ignition even briefly, as I get in an out for small tasks, the car battery is dead. Other times it is simply dead for no reason at all. In my over 50 years of driving all sorts of cars and trucks, I have never had this problem. I have had constant problems with this car battery dying in as little as 5 minutes after driving 50 miles. I have brought this problem to Grayson Subaru’s attention and spent hours waiting as they checked for problems. They never find anything. I have made numerous calls. They assure me this is “normal”. This is NOT normal. Not in my over 50 years of driving cars. I am forced to carry a car booster with me at all times. This is a TERRIBLE situation for a car which typically is owned by people who often camp, are doing sports in remote places or need a small rugged car for farm work or field research or outdoor activities. Here are just a few times I have contacted Grayson Subaru over this problem. I have had dead battery many more times than this (just in past 2 weeks Jan 5, 10 and 14, 2022), but have had to jump it off because I was in a dangerous. I bought the car in Sept 2021 from Grayson as a new car: Calls and visits to Grayson over the battery problem. Jan 22, 2021; August 11, 2021; Aug 23, 2021; Aug 24, 2021; Oct 5, 2021; Nov 17, 2021; Jan 11, 2022. I do not want to invoke the Tennessee Lemon Law (T.C.A. 55-24-101 to T.C.A. 55-24-112), but I also cannot continue to drive such an unreliable car. I see there is a “battery drain" lawsuit for 2020 Subaru Foresters. I believe this car has the same problem. What do I do?

This is an owner complaint filed with NHTSA (ODI #11447865). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11447865. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.