Vehicle
2019 INFINITI QX60
Manufacturer
Nissan North America, Inc.
Components
UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
Dates
Incident: 01/16/2022
Filed: 01/24/2022
Owner complaint summary
The car engine suddenly shut off itself while I am driving in the middle of the road. The engine and the collision sensor lights were on, I had to fully stop the car and put it into "P" then restart the engine in order to go again. It was a heavy snowing day, I drove pretty slow about 20- 30 mph. It happened twice that day and one of the times I was stopped at the middle of an intersection. There were no warning lamps or any other symptoms at all, and my car still has fuel which the dealer can prove. It's extremely dangerous because my car just suddenly has to stop especially it was a snowing day. I got the car tolled to an Infiniti dealer the next day, they ran a check and did a test drive (was not snowing the next day) but they couldn't duplicate the problem, so they cannot fix anything. Contacted Infiniti Cooperate but they said if the dealer couldn't duplicate the problem, they cannot do anything about it.
Official record ID (ODI): 11448668. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.