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NHTSA complaint #11453501

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC 350

Manufacturer

Mercedes-Benz USA, LLC

Components

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

Dates

Incident: 02/04/2022
Filed: 02/22/2022

Owner complaint summary

On 2/4/2022 this vehicle was picked up from Rockville Mercedes Dealership Mercedes-Benz of Rockville Centre (Service Center) (516) 766-6900. The vehicle was brought in for service regarding error lights and service lights. I was driving the vehicle from dealership back to my home and was unable to stop my vehicle and ran a traffic light and crashed into a Northwell Hospital building. The vehicle errored out on the road stating "Vehicle Malfunction" and i was unable to STOP my vehicle. I've contacted Mercedes and the local shop regarding this and no follow-up contact was made.

Crash reported
This is an owner complaint filed with NHTSA (ODI #11453501). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11453501)Back to reports

Official record ID (ODI): 11453501. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.