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NHTSA complaint #11454089

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,BACK OVER PREVENTION

Dates

Incident: 05/01/2021
Filed: 02/25/2022

Owner complaint summary

The contact owns a 2020 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System). The dealer was notified of the recall and informed the contact that the recall repair would be performed over-the-air (OTA). The contact then called the manufacturer and was informed that the update was not available; he was informed that there was a waiting list and that he would receive a notification when the update for the vehicle was available. The contact had not experienced a failure. Parts distribution disconnect.

This is an owner complaint filed with NHTSA (ODI #11454089). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11454089)Back to reports

Official record ID (ODI): 11454089. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.