afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11455199

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 02/07/2022
Filed: 03/04/2022

Owner complaint summary

The contact's wife owns a 2020 Mercedes-Benz GLC300. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer and diagnosed with ignition failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined to buy back the vehicle and offered a two-year service plan for a free oil change per year. The failure mileage was approximately 30,000.

This is an owner complaint filed with NHTSA (ODI #11455199). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11455199)Back to reports

Official record ID (ODI): 11455199. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.