NHTSA complaint #11456882

Owner complaint summary

While driving the 2019 Nissan Rogue (with only 19,200 miles) the vehicle suddenly engaged the AEB system. The vehicle was in the process of making a left hand turn when the incident occurred only traveling about 15 mph. As the brakes engaged, the steering wheel locked momentarily before power steering returned, additionally the engine completely died in the middle of the road. Luckily, the forward momentum was just enough for the vehicle to be steered into a side road. Once stopped numerous signals flashed in the dash including “AEB malfunction” and to see the dealer. Vehicle was totally dead and refused to start. A kind stranger assisted in pushing the vehicle to the side of the road. The insurance company sent a tow which allowed for the vehicle to be parked in the driveway. Nissan was informed of the issue and sent a courtesy tow to their local dealer. I was told the vehicle had an issue with the ECU. A special order was placed which took 6 days to arrive. Once installed, it was determined that the ECU was not the issue. As of this writing 7 days has elapsed and no reasonable explanation has been provided for the gross negligence on behalf of Nissan for selling such an unsafe vehicle. Under different circumstances the same event may have resulted in damaged property or worse yet significant injury or death. Cylinders in vehicle were repaired after 6 weeks, it spun to bearing in 3 & 4. Vehicle does not run as smoothly as it did before and dealership isn’t able to repair that.