afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11457038

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/12/2022
Filed: 03/16/2022

Owner complaint summary

Update to previous Complaint filingNHTSA ID Number: 11451933 . Toyota has not accepted responsibility yet acknowledged that the ABS "worked" when the problem was that the Auto Emergency Braking system did not work . In addition a Toyota dealer service employee drove the car and agreed the brake pedal was abnormal. This malfunction resulted in an accident with no injuries but has caused the driver to be in constant fear of driving this vehicle again. We have 2 years left on the lease and will never buy another Toyota product again based on their history of concealing defects (fined in 2014 by DOJ) and their lack of proper customer satisfaction management in this case.

Crash reported
This is an owner complaint filed with NHTSA (ODI #11457038). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11457038)Back to reports

Official record ID (ODI): 11457038. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.