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NHTSA complaint #11457473

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 VOLKSWAGEN ATLAS

Manufacturer

Volkswagen Group of America, Inc.

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 08/06/2021
Filed: 03/20/2022

Owner complaint summary

Driver door harness malfunction causing many errors to display on dash. It also causes emergency brake to engage before coming to a complete stop basically slamming on the brake. Doors will randomly try to lock while driving even though they are locked and back windows will roll down. The driver window and door controls will not work to roll up/down window or unlock/lock doors. This all started in August 2021 with just the windows rolling down. Then weeks passed and a little more started happening. Then the brakes happened. It was a random occurrence but became an everyday issue and very unsafe especially when the weather became icy.

This is an owner complaint filed with NHTSA (ODI #11457473). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11457473)Back to reports

Official record ID (ODI): 11457473. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.