Verified government source

NHTSA complaint #11458332

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/11/2022
Filed: 03/25/2022

Owner complaint summary

Hello- The issue with my 2019 Rogue is the AEB system. On or around 2/11 we dropped our vehicle off for our annual state inspection, on 2/12, While driving the vehicle, the "Malfunction" light came on along with front/rear collision warnings. Car nearly stopped in the middle of the road. We returned the vehicle to the mechanic, who stated that the computer gave an error code that the battery needed to be changed ($+193). Seemed odd for a three year old car, but we wanted to be safe and changed the battery. On 2/14 we changed the battery. On 2/15 we had a repeat of the earlier occurrence. This timed it happened on a highway! Mechanic suggested taking it to dealership On 2/16 we took car to dealership. They diagnosed the issue as the EZ pass obstructing the camera, and they realigned the laser guidance system ($150). On Feb 15 the car broke down again, 30 miles from home. Same issue. we needed to tow the car to the dealership($300). They held it for a couple of days, and diagnosed the issue as a faulty Crank Sensor ($329). This solved the problem until 3/25, and now the issue is occurring again. PLEASE HELP! THE CAR IS NOT SAFE AND I DONT WANT ANYONE TO GET HURT! There are complaints about this issue all over the internet, including reports on the news.

This is an owner complaint filed with NHTSA (ODI #11458332). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11458332. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.