NHTSA complaint #11458532

Owner complaint summary

I marked engine on the above as I did Not see anything about gas pedal acceleration. At a slow speed turning a sharp right to enter a drive through restaurant, I had my right foot on the brake. The car suddenly accelerated on its own, causing me to jump a curb & lose control. I landed between the restaurant building & drive through, taking out the signs & drive through. It was sudden & a nightmare. Busted both front tires & We had to get a flatbed truck to remove. Some employees there remarked that I missed a pole by a few inches. They helped me out of the car, taking me inside the restaurant. I was crying & very emotional, but explained what happened. I phoned my husband immediately & he came. I didn’t hit another car or hurt anybody. I was stoved up & shook up, but otherwise ok. I did get a back X-ray later because of pain, but thankfully no compressed fracture. The police was called & took my registration & helped get a tow truck. I explained what happened. My husband asked that it be taken to the a Toyota dealership, but it was not as they do not have a repair shop there. The car is in a local shop for repair that the adjuster recommended. Have not received the first part for it as yet. Insurance adjuster says $8500 in damage by phone, but we do not have a copy of this appraisal as yet. We will need to take it to Toyota for testing as soon as repairs are done & driveable, but regardless, this is really what happened & I will be afraid to drive this car again. This is vey dangerous & I could have been killed or killed somebody. We bought our car new in Early 2019 & I really liked it. I’m posting this now because Toyota should want to know this information asap for the safety of their customers!