NHTSA complaint #11458958

Owner complaint summary

The contact owns a 2021 Dodge Charger. The contact stated while driving 60-65 MPH, a tiny rock hit the windshield and the windshield cracked. The vehicle was repaired by Safelite at the contact's residence. Additionally, the contact stated that while driving at 25 MPH, a truck spun out and gravel fell from the truck causing a tiny rock to hit the driver’s side windshield and caused a crack. The windshield was repaired by Safelite at the contact's residence; however, the failure reoccurred while driving. The contact stated that the failure occurred three times within three months. The dealer was notified of the failure and informed the contact that the failure was associated with NHTSA Campaign Number: 21V516000 (Visibility) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.