afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11460597

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC 350

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

Dates

Incident: 04/10/2022
Filed: 04/12/2022

Owner complaint summary

As I drove the car a warning message popped in the screen stating "Malfunction" without any further details. The car kept running, apparently we'll at first. Then after car was turned off and turned on again the car accelerated by itself proving very dangerous. The day after, le message popped up again, but the car began accelerating by it self in more than three occasions, at one point almost colliding with the car in front. Also a loss of control at certain times during driving was experienced causing impared drivability compromising occupants and driver's safety. In my car was my wife and my three kids.

This is an owner complaint filed with NHTSA (ODI #11460597). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11460597)Back to reports

Official record ID (ODI): 11460597. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.