Verified government source

NHTSA complaint #11461195

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 VOLKSWAGEN ID.4

Manufacturer

Volkswagen Group of America, Inc.

Components

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS

Dates

Incident: 01/09/2022
Filed: 04/18/2022

Owner complaint summary

I bought my ID4 new at the end of May 2021. When it started to get cold my car started losing Mileage Very Rapidly and I kept getting an Error for 12Volt power supply. Carnet would not work and car could not be opened without pushing unlock "key". Car was serviced Jan 24 and still had a problem. Next time the individual who works on EVs talked to VW and ordered a new battery, Feb 9. Battery replaced Feb 23. When leaving dealership and pulling out onto the main road the car appeared to completely stall out . Started right back on it’s own but I could have been hit by the car coming up behind me easily. When I mentioned it to the Service guy he stated it was proably the computer resetting the system. Fault notice appeared that stated Fault Electronic Child Safety Lock. Cook VW was notified when I took my car in for service. Since then Warning and Information not available light came on and they did not work. Interior ID lighting not working correctly. March 9 more alerts have come on. Individual that worked on the car has been great and listened to my concerns then gone back, rechecked, called VW and now has ordered more parts. The ID indicator light in front dash still not working. Passenger side door will not open until 3-4 attempts. Has been an ongoing problem Rear drivers side door will not open from the inside. March 30 2022. Fault Electronic Child Safety Lock keeps coming on when car is started (picture.) Unable to open Drivers rear side door in back from the inside. Light does not show it is locked.

This is an owner complaint filed with NHTSA (ODI #11461195). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11461195. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.