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NHTSA complaint #11466287

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

EXTERIOR LIGHTING

Dates

Incident: 05/13/2022
Filed: 05/26/2022

Owner complaint summary

The center liftgate "racetrack" lamp assembly experienced water intrusion and pooling in the lower RH corner between the clear outer lens and red LED light strip. The concern and defect were confirmed by the local Dodge service department and replaced under the vehicle manufacturer's Basic Limited Warranty. Observation of other 2014-2022 Dodge Durango models with the same lamp assembly and water intrusion problem indicates a partial or full failure of the outer red LED racetrack light band will eventually result. Such a failure could increase the probability of rear-end collision in low visibility or nighttime conditions due to insufficient illumination of the vehicle's rear. Note: the lamp assembly is a sealed, non-serviceable, component and must be replaced as an entire unit.

This is an owner complaint filed with NHTSA (ODI #11466287). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11466287)Back to reports

Official record ID (ODI): 11466287. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.