Verified government source

NHTSA complaint #11467715

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

UNKNOWN OR OTHER,ENGINE

Dates

Incident: 05/24/2022
Filed: 06/06/2022

Owner complaint summary

The car engine completely shuts down without warning. This has happened over a dozen times since last summer. The only thing we can think of was the ABS module recall work, but the dealership says everything is fine with the car and they cannot replicate. This happens when the car is at a stop, or sometimes driving slowly or turning. The engine gets quiet, the lights flicker, and then gas no longer works to accelerate. To fix this, we have to shift the car back to P, then turn the car off, then turn it on again, and then put it back into D. Sometimes this happens in the middle of live traffic which is unsafe. We have an active case with Hyundai America open about this issue since the dealers cannot identify and fix the issue. This is a high safety issue for my family and other drivers. The car is available for inspection. The frequency of this occurs about once a week (it used to happen 1-2 times per month but recently has been increasing.)

This is an owner complaint filed with NHTSA (ODI #11467715). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11467715. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.