NHTSA complaint #11469585

Owner complaint summary

The vehicle was being driven to work approximately 30 miles. It was noticeable that the fuel gauge was dropping rather quickly. When entering the parking lot and parking the odor of gas was strong. After walking around the vehicle a puddle of liquid was under the passenger side door area. After looking under the vehicle the underside was saturated with fuel. The fuel tank was now empty. The vehicle was 75 miles from a Nissan dealer so we towed it to a class A mechanic shop for repair. At the time we were thinking something just pulled apart like a connection. The mechanic put the vehicle on a lift and took off all the covers to explore and found the fuel line blew apart. I contacted a Nissan dealership which told me I would have to tow it to them which would be my cost. It is still at the mechanic shop and whenever Nissan finds a new fuel line it will be repaired. This vehicle is a 2021 and has 44000 miles this should not happen. Now it will be 3 weeks minimum to get this fuel line because the Nissan parts service cannot find the fuel line. I think Nissan needs to look into this issue because we had 4 people riding in the car the day before and if it would of blew out at that time and caused a explosion 4 lives could of been gone. Lucky the vehicle didn’t ignite in this situation but I’m sure it could very easily being close to the exhaust system.