Verified government source

NHTSA complaint #11469773

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 JEEP WRANGLER

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM

Dates

Incident: 06/16/2022
Filed: 06/17/2022

Owner complaint summary

Note: The following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via Virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn’t even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the Highway driving we do. Given the electrical history with Jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it’s the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k .

This is an owner complaint filed with NHTSA (ODI #11469773). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11469773. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.