NHTSA complaint #11470940

Owner complaint summary

I purchased a new Honda CR-V EXL AWD in Jan 2022 and it has only 1971 miles. Now, the transmission is completely dead with these miles. The dealership informed me that this requires a new transmission which is covered under Honda warranty. The strange thing is that I didn't receive any warning or notification in my dashboard that transmission is getting bad/worse. Luckily, the car was stopped on a residential county road but I can't imagine if the power is getting dropped and stopped on the freeway without any warning. This is one of the biggest safety concerns and this would be a life threatening incident. I have already owned a Honda civic in the past and never had any issue, but I was highly disappointed with this incident and lost confidence with Honda. Please refund my money back :-( What component or system failed or malfunctioned, and is it available for inspection upon request ? Ans: Transmission failed. How was your safety or the safety of others put at risk? Ans: The transmission failed without any warning and the vehicle stopped completely on the road, which is a life threatening issue, if that happens on the freeway/highways. Has the problem been reproduced or confirmed by a dealer or independent service center?  Ans: UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Ans: This is a brand new vehicle which was bought in Jan 2022 and has 1971 miles on it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Ans: No warning or indications.