Verified government source

NHTSA complaint #11471303

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 03/01/2022
Filed: 06/28/2022

Owner complaint summary

The contact owns a 2019 Lincoln Navigator. The contact stated while making a left turn, the vehicle started to stall and seized. The contact stated that an unknown power train warning light was illuminated. The contact was able to restart the vehicle and continued driving to her destination. The contact stated she continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to dealer, where it was diagnosed with needing the power control module to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back for a third time to the dealer, where it was diagnosed with needing another control module to be replaced. The vehicle was repaired but continued to experience the failure. The contact called the dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.

This is an owner complaint filed with NHTSA (ODI #11471303). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11471303. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.