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NHTSA complaint #11471894

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MERCEDES-BENZ AMG GLC43

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,BACK OVER PREVENTION

Dates

Incident: 04/30/2022
Filed: 06/30/2022

Owner complaint summary

The contact owns a 2020 Mercedes-Benz AMG GLC43. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while reversing, the rearview camera failed to operate as needed. There was no warning light illuminated. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 30,000. Parts distribution disconnect.

This is an owner complaint filed with NHTSA (ODI #11471894). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11471894)Back to reports

Official record ID (ODI): 11471894. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.