NHTSA complaint #11473965

Owner complaint summary

Hello, I purchased a Tesla Model 3 in March 2022. The car will randomly brake while on cruise control and the auto pilot on the highway , there is nothing on the road in front of me when this happens. I am very concerned that I may get into a car accident or cause others behind me to brake abruptly in response to my car resulting in potent accidents.I feel this is quite unsafe. The phantom breaking has happened multiple times. I am driving from Texas to NC where the cruise control is crucial but am worried about the braking problems. I have not had the opportunity to take it to the dealer yet about this problem. It’s unknown to me if the manufacturer inspected this component. There were no warning signs of any type prior to the phantom braking happen. Any insight or guidance you can provide would be appreciated. I appreciate you taking the time to read this. What component or system failed or malfunctioned, and is it available for inspection upon request? Autopilot navigation and cruise control, yes it is available for inspection upon request How was your safety or the safety of others put at risk? Vehicles behind have to brake every time the phantom breaking happens putting everyone at unnecessary risk to avoid a crash. Again, there is no need for the sudden breaking when it occurs. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.