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NHTSA complaint #11474707

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Dates

Incident: 07/19/2022
Filed: 07/19/2022

Owner complaint summary

I was driving my car with my infant daughter in the backseat. We were stopped at a red light in the middle of a busy intersection. The car was in idle mode. When I went to turn left the car shifted into neutral. I could not go into drive. I had to turn the car off and turn it back on again to get it to move out of the intersection. We almost got rear ended. When my husband brought the car in the shop they ran diagnostic testing and said nothing was wrong. Only that the problem may be caused by a low battery. They replaced the battery and let my husband drive home. I want to know why there was no low battery warning light? Also why do I have to almost have a collision to find out the battery doesn’t work?

This is an owner complaint filed with NHTSA (ODI #11474707). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11474707)Back to reports

Official record ID (ODI): 11474707. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.