Vehicle
2019 MERCEDES-BENZ GLC 300
Manufacturer
Mercedes-Benz USA, LLC
Components
ELECTRICAL SYSTEM,COMMUNICATION
Dates
Incident: 03/01/2022
Filed: 07/20/2022
Owner complaint summary
The contact owns a 2019 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and the contact was informed that the recall update would be sent OTA (over-the-air); however, the update was still pending. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Official record ID (ODI): 11474981. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.