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NHTSA complaint #11475422

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 VOLKSWAGEN ATLAS

Manufacturer

Volkswagen Group of America, Inc.

Components

ELECTRICAL SYSTEM,LANE DEPARTURE

Dates

Incident: 06/01/2022
Filed: 07/23/2022

Owner complaint summary

We had issues in March 2022 (electronic parking brake engaging while car is moving and driver's window rolling down when attempting to roll it up) that led to the defective door wiring harness diagnosis that was the subject of the national recall. We were without the vehicle for 2 months until late May 2022 when the redesigned replacement wiring harness was installed. We are now having the same problems again (electronic parking brake engaging while car is in motion; driver's window rolling down when trying to roll it up) in addition to the blindside warning lights staying on and flashing with no cars in the vicinity to trigger that. We suspect there are issues with the newly engineered replacement wire harness. The dealership has been slow to respond as well making the issue more frustrating.

This is an owner complaint filed with NHTSA (ODI #11475422). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11475422)Back to reports

Official record ID (ODI): 11475422. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.