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NHTSA complaint #11475485

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

UNKNOWN OR OTHER

Dates

Incident: 04/01/2022
Filed: 07/23/2022

Owner complaint summary

Hello, I own a 2019 Mercedes Benz GLC 300 that's been on recall with no remedies released since April of this year. The recall is a SIM module defect that is suppose to help the driver get ahold of emergency responders in case an accident were to happen. The remedy is suppose to be OTA, but I have not seen anything update on my vehicle and I am worried Mercedes is going to forget about this update.

This is an owner complaint filed with NHTSA (ODI #11475485). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11475485)Back to reports

Official record ID (ODI): 11475485. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.