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NHTSA complaint #11476056

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,COMMUNICATION

Dates

Incident: 05/01/2022
Filed: 07/27/2022

Owner complaint summary

The contact owns a 2019 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication). The contact waited for the over-the-air (OTA) update to be sent; however, the update was not performed. The dealer had been notified about the issue and informed the contact that the dealer also never received the update. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

This is an owner complaint filed with NHTSA (ODI #11476056). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11476056)Back to reports

Official record ID (ODI): 11476056. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.