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NHTSA complaint #11478803

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

SERVICE BRAKES

Dates

Incident: 04/15/2022
Filed: 08/11/2022

Owner complaint summary

My car has 7000 miles on it and the brake light is stuck on thanks to a faulty reading in the ABS system. This also causes the car to think someone is in the car because the brake pedal is being pressed. It is illegal to operate a car without the brake lights working properly not to mention unsafe. My car has been setting in the driveway for over 3 months and Chrysler is in no hurry to repair it. The ABS module part has a superseded part number so they obviously have addressed the faulty part. I paid a lot for a car that has become a driveway accessory. How long can they drag their feet? They are losing repeat customers.

This is an owner complaint filed with NHTSA (ODI #11478803). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11478803)Back to reports

Official record ID (ODI): 11478803. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.