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NHTSA complaint #11479596

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

ELECTRICAL SYSTEM

Dates

Incident: 05/11/2022
Filed: 08/16/2022

Owner complaint summary

I have had a system malfunction, that has caused a dead battery in May 2022 and then again Aug 2022. The car was in park and I received a notification on the Mazda app about 5 hours after being in the car that stated "Critical Vehicle Malfunction Alert." I had to have my car towed and serviced at a Mazda dealer but they found no issue with the battery. This happened again in August. According to the Mazda C-X5 Manual, like all modern cars, even if something was left on (light on, door open, ACC on) it should automatically turn off after 25 minutes.

This is an owner complaint filed with NHTSA (ODI #11479596). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11479596)Back to reports

Official record ID (ODI): 11479596. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.