NHTSA complaint #11481482

Owner complaint summary

Since the day this brand new car rolled off of the lot, I noticed an issue with the Android Auto usage via the infotainment system. Roughly between 5 and 15 times throughout a 30 minute drive the map will glitch and freeze and so will any music being streamed via android auto. This happens no matter which phone or cable is connected. This is EXTREMELY annoying and distracting to me when driving and frankly inexcusable for a brand new 2022 car with 0 miles on it that i bought 8 months ago and it still does this to this day. Also, the Rear Camera Detection system often fails saying that there is dirt on the camera when there clearly isn't any. Finally the key fob sometimes fails to work. The dealer could not figure out the problem and would not fix it. I would upload the service records and video documentation of these issues, but the files are a bit too large and am having issues uploading them. I would gladly send them to you if provided another way of doing so.