NHTSA complaint #11483051

Owner complaint summary

The contact owns a 2022 Mitsubishi Outlander. The contact stated that while his wife was driving approximately 15-20 MPH on a steep incline, the brake pedal was depressed but failed to respond and felt firm. Several unknown warning lights were illuminated. Additionally, the steering wheel became difficult to turn. The contact's wife engaged the electronic parking brake but the vehicle continued rolling onto a two-lane highway. The contact's wife turned off and restarted the vehicle. The contact's wife then veered to the side of the road. The contact 's wife was able to continue driving. Additionally, the contact stated that the vehicle was experiencing electrical failures. The contact stated that the Forward Collision Avoidance chime would engage and the message "Crash Detection" would display erroneously while driving. The contact also stated that the hood of the vehicle would slightly open while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was approximately 25,000.