Vehicle
2019 HONDA CR-V
Manufacturer
Honda (American Honda Motor Co.)
Components
FUEL/PROPULSION SYSTEM
Dates
Incident: 08/21/2022
Filed: 09/07/2022
Owner complaint summary
The fuel pump failed on my car. I am very lucky and fortunate that I had my car parked in my driveway. I had driven my car a couple times the day it happened and my car started and then immediately shut off, after that, the car would turn over but wouldn't turn on and the battery and oil lights were flashing. I did not need an oil change, I still had 70% life. I called AAA to come because I thought it was my battery, the technician told me that my battery was at 100% and he'd never seen a Honda do this before. I had my car towed to Honda where they found it to be the fuel pump. My car has a little less than 65,000 miles on it and is only 3.5 years old. My car had been running well up until this point. When I asked more and more questions about this, they said that I was getting power to my pump but it wasn't coming on. I was told that it wasn't going to ground. Again, I am lucky that I was in my driveway but they had told me that once my car got to the dealership, they had turned it on and it started up, but then it died. Luckily I wasn't on the road anywhere. I know there is an active recall for Honda CR-V fuel pumps but it doesn't cover what happened to my car which is ridiculous. In all the years I've been driving, I have never had an issue with a fuel pump before, nor should I ever. This is not part of a recall and it should be.
Official record ID (ODI): 11483361. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.