NHTSA complaint #11486707

Owner complaint summary

The contact owns a 2019 Dodge Durango. The contact stated that while operating the vehicle the messages "Service Trailer Braking System and Auto Disabled Traction Control" was displayed and the brake light and ABS light remained illuminated. Additionally, the driver was able to shift the gear shifter from park(P) without depressing the brake pedal. The local dealer was contacted regarding the failure and informed the contact that the failure was related to the NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 31,000. VIN tool confirms parts not available.