Verified government source

NHTSA complaint #11487421

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

FUEL/PROPULSION SYSTEM

Dates

Incident: 10/01/2022
Filed: 10/01/2022

Owner complaint summary

Driving slowly through a parking lot and had to stop for pedestrians. When the path was clear, the car would not accelerate. It only idled forward and slowly reached about 5 mph. Stepping on the accelerator pedal gave no response after repeatedly trying to accelerate. No warning lights came on to alert me of a problem. I was able to pull into a parking spot and after shutting off the ignition and turning back on, the throttle responded as normal. This was a very scary situation but at least it happened in a parking lot.

This is an owner complaint filed with NHTSA (ODI #11487421). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11487421. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.