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NHTSA complaint #11489141

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MINI COUNTRYMAN

Manufacturer

BMW of North America, LLC

Components

FUEL/PROPULSION SYSTEM

Dates

Incident: 10/07/2022
Filed: 10/13/2022

Owner complaint summary

Vehicle stalled 10/01/2022. Towed home and it started. Stalled again 10/07/2022 and had it towed to third party mechanic. Could not identify the problem. Took to another mechanic who is experienced in Mini Cooper BMW engines. Problem was condensation in the electric fuel pump control module caused corrosion. Had to be replaced. Could not identify where the condensation build up starts. Contacted Mini Cooper dealership in Charlotte NC. They stated no recalls. Contacted Mini Customer Relations. Car is under warranty but they will not reimburse because repair done at a 3rd party mechanic. Car has 37,648 miles.

This is an owner complaint filed with NHTSA (ODI #11489141). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11489141)Back to reports

Official record ID (ODI): 11489141. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.