Verified government source

NHTSA complaint #11489910

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 BMW X5

Manufacturer

BMW of North America, LLC

Components

SUSPENSION

Dates

Incident: 10/08/2022
Filed: 10/19/2022

Owner complaint summary

Left front air strut broke two weeks (600 miles) after delivery. There was no warning, just a loud noise when it broke. Warning light showed chasis issue. BMW towed car and replaced strut under warranty.

Official record ID (ODI): 11489910. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.