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NHTSA complaint #11490883

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

TIRES

Dates

Incident: 06/17/2022
Filed: 10/25/2022

Owner complaint summary

Tires are measuring low tread (4/32in) under 27,000. At under 25,000 miles on 6/17/2022, my vehicle experienced a blowout at low speed (approx 20mph), minutes after it had been parked. No pressure sensors were alarming until the blowout occurred. I have a case with Michelin, but the dealership won't contact them. I have a case with GM, but they will not honor the existing service bulletin 19-NA-078 for ANY of the tires, stating it does not appear under my VIN. I'm fortunate this event occured at low speed, but given the quality of these tires, I'm sure others have not been so lucky. I believe this to be a safety issue, not just a manufacturer defect.

This is an owner complaint filed with NHTSA (ODI #11490883). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11490883)Back to reports

Official record ID (ODI): 11490883. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.