Verified government source

NHTSA complaint #11491174

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,BACK OVER PREVENTION

Dates

Incident: 05/14/2021
Filed: 10/27/2022

Owner complaint summary

The contact owns a 2020 Mercedes-Benz GLC300. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This is an owner complaint filed with NHTSA (ODI #11491174). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11491174. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.