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NHTSA complaint #11493369

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MITSUBISHI ECLIPSE CROSS

Manufacturer

Mitsubishi Motors North America, Inc.

Components

STEERING,ELECTRICAL SYSTEM,AIR BAGS

Dates

Incident: 10/28/2022
Filed: 11/13/2022

Owner complaint summary

It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a total loss as judged by the insurance company. Driver was injured but sustained only minor injuries, but this situation did affect 2 other vehicles. Electrical "glitch" happened once before but was so minor as noted it shut off can came back on while driving it appeared to be a fluke incident.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11493369). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11493369)Back to reports

Official record ID (ODI): 11493369. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.