Verified government source

NHTSA complaint #11493754

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 JEEP WRANGLER

Manufacturer

Chrysler (FCA US, LLC)

Components

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

Dates

Incident: 07/21/2022
Filed: 11/16/2022

Owner complaint summary

Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.

This is an owner complaint filed with NHTSA (ODI #11493754). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11493754. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.