NHTSA complaint #11495664

Owner complaint summary

Since the purchase of my vehicle 7 30 2022 & after driving the first several times in the darkness/evening hours & since I have had safety concerns that the headlamps in my vehicle are insufficient/inadequate - not just the normal headlights illumination but also the high beams. When the high beams are activated the additional effect is negligible/deliver inferior performance. I have continued to reach out to Kia & thus far they have not been helpful. I believe driving at night time is putting me at a safety risk. The dealership did/does not have a way to test the headlamps in any sort of calibration or measuring means other than to turn on the headlights while in the service area and shine them on a wall. When driving during the night time hours I keep my speed on rural roads typically below the speed limit as I do not feel I could brake/stop the vehicle in the field of vision that the headlight illumination provides. I have reached out repeatedly to the Kia Assistance number & thus far there has been no action or contact made by any positive measures taken to address my concerns. I have even contacted my insurance agent twice to express my frustration of Kia's inadequacy to provide a solution or address my concerns. I ask please for any assistance that you may be able to help remedy this safety/risk concern.