Verified government source

NHTSA complaint #11496232

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 CHRYSLER PACIFICA

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 12/05/2022
Filed: 12/06/2022

Owner complaint summary

Which component or system failed or malfunctioned and can it be inspected upon request? How has your safety or that of others been threatened? I think there is a problem with the circuit part or the engine control device. The vehicle automatically shuts off at low speed or in a parked state, and cannot be restarted for a long time. The engine suddenly turned off and could not be started while driving, posing a threat to the safety of my life and that of others. The transmission controller is completely inoperative, with no display or function. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or parts been inspected by the manufacturer, police, insurance representatives, or others? unknown Were there any warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No warning lights, messages or other symptoms, first appeared in October 2022, because I bought a used car, so I don't know if this happened before, but it has happened about 8 times since I bought the car in October of 2022 .

This is an owner complaint filed with NHTSA (ODI #11496232). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11496232. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.