Verified government source

NHTSA complaint #11497419

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

SERVICE BRAKES, HYDRAULIC

Dates

Incident: 12/01/2022
Filed: 12/14/2022

Owner complaint summary

The contact owns a 2019 Dodge Durango. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The contact stated while shifting the vehicle into park, the vehicle failed to recognize that the gear shifter was in park. The check engine warning light, the battery warning light, the ABS warning light, and the stability control warning light were illuminated. Additionally, there was a message stating that the vehicle would shut down was displayed. The vehicle was taken to the dealer for diagnostic test, and the contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 95,420.

This is an owner complaint filed with NHTSA (ODI #11497419). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11497419. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.